As artificial intelligence, state-of-the-art devices, and complex algorithms permeate all aspects of our lives, it might be safe to assume that technology is on the verge of transforming so many industries. Experts anticipate a time in the not-so-distant future when machines will replace human workers, particularly in sectors where automation is rampant, e.g., manufacturing.
If the technological leaps made in the past few years are anything to go by, the security industry is not excluded from this revolution either. With advancements ranging from CCTV technology to AI integration and even security androids, the security sector might also look poised for change. Even some of the world’s largest security companies like Iron Horse Security, who pride themselves on their use of technology, assure us that their focus is still people first.
Here are some reasons why.
New Technology Is Expensive
Digital security companies work tirelessly to ensure their technology gets global acclaim. Industry statistics from the Security Industry Association reveal that the ‘smart buildings’ market alone is expected to grow to $58 billion by 2023 from a measly $8.5 billion in 2016. Such statistics (and more) show a positive correlation between the steady growth of digital security companies and the security industry’s rapid expansion.
That said, many property owners, individuals, small businesses. And medium-scale companies may not be able to afford smart security technology comfortably. The current technology is still new, expensive, and a tad outlandish, and this might not change for a while. Traditional private security is still the most accessible and familiar option for both commercial and residential purposes.
Machines Lack Basic Human Empathy And Intuition
AI-driven technologies are accomplishing impressive feats every day, and their improvement in that regard is nothing short of amazing. However, these technologies are yet to overcome their biggest caveat – they still rely on artificial intelligence.
The best AI-powered security bots can hardly match the performance of human private security guards. Because they lack basic intuition and empathy. A sophisticated, AI-driven security system cannot reason with an assailant, connect with the people. It is supposed to protect at a personal level, or follow its gut instincts to make smart, unprogrammed decisions. Iron Horse’s CEO, Robin St Martin always stresses the importance of the customer service aspect of security.
Security Training And Methods Evolve With The Times
Security personnel training and methods are constantly evolving to match the existing security needs. The technology currently implemented in the security sector is viewed more as a tool/aid than a replacement. Private security guards will remain relevant as long as they stay up-to-date with the latest tech, skills, and knowledge.
Security technology has become invaluable to the average private security guard. It relieves them of menial tasks and gives their clients a sense of reassurance. If anything, modern security companies like Iron Horse Security view technology. As a complement to their work rather than a potential replacement.